When we talk about HR digitization, we mean moving from manual HR processes to digital ones. HR, being an evolving field, needs to stay relevant to assist other business functions. Employee development remains at the core when choosing an HR management software system. Thus, it is no surprise if companies like Cisco come up with disruptive technological solutions to set an example.
Cisco organizes hackathons to encourage its teams to build innovative products, such as Ask Alex and YouBelong@Cisco application. The former is a voice command app helping employees find answers to general HR questions, including leave policies and holidays: the latter helps new employees and their managers during the onboarding process.
Let’s understand why HR digital transformation is the need of the hour through an example. As a consumer, you will agree there has been a significant shift in how we buy products now compared to five years ago. You can use your smartphone to find the best deals on your favorite products. You feel delighted when your order gets delivered.
Now, imagine if this consumer-friendly digital approach gets replicated in HR functions. Employees will have ease of doing things.
HR tech trends in 2021
Artificial intelligence facilitates the digital hiring process
One can use artificial intelligence to pre-screen candidates during the hiring process. With its help, HR can pre-screen a potential candidate through screening video interviews and scoring candidates. Even if you follow the usual screening methods like a face-to-face interview or an aptitude test, you can always switch to a digital way of doing things. The aim is to reduce the paperwork or eliminate tasks that are not relevant anymore.
The demand for Cloud-based HRMS continues to grow
The hot topic in the HR circle is HRMS on the cloud. As your organization grows, you will need to expand your storage space to save data conveniently. If we talk about disruptive cloud-based solutions, it’s the present.
Cloud-based HRMS helps you make things accessible 24x7. You need not be present in a physical location to access HR software neither do your employees. During the lockdown phase, most organizations switched to cloud-based systems as it helped them work well remotely.
Chatbots drive employee engagement and offers a pleasant experience
If you visit any bank website, you may notice virtual personal assistance ready to help you. Well, the use of chatbots is not limited to customer service only. New employees have a lot of doubts upon joining. If you’ve got a chat-based system installed in your HRMS, you can answer their queries timely.
Virtual HR solutions will see a huge demand
We can often notice virtual reality getting associated with entertainment. There’s more to it. You can use virtual reality solutions to enhance your HR processes. How? Many organizations have invested in virtual reality training programs to make their workforce skilled and resourceful.
HR digital transformation through tech adoption is becoming a mandate for organizations with time. It’s essential to realize the need for automating HR tasks, along with other functions. Not only that, business leaders need to think critically about using technology to make organizational processes more employee-friendly. It only helps the HR department offers a seamless employee experience to its people.
How does HR digital transformation help an organization?
There are numerous benefits of introducing digital HR solutions and bidding farewell to manual HR tasks. Let’s understand how HR digital transformation adds value to an organization.
Easy employee onboarding: HR is well-versed in understanding the challenges that they face during employee onboarding. There’s a lot of chaos as one needs to enter and store the data of different employees. You may find errors later as we are talking about entering information in bulk. Besides, your employees may have to wait for the onboarding process to get over.
How does technology help? If you upgrade your HR software and choose HRMS on the cloud, you can relax a bit. Your data remains safe and secure. There’s not much hassle of storing a large amount of data too. Not only can you fetch the details without trouble, but you don’t need to update them all the time. Once you enter data, you can revisit the sheet only when there’s an update. How convenient, right?
Effective employee training: Modern organizations heavily invest in employee training. It’s one of the best ways to nurture and retain talent. You can use new HR tools and technologies to improve your training process. With the help of a resourceful learning management system (LMS), you can customize training based on a team’s needs and preferences.
There is an ongoing trend of offering online courses to internal and external teams for skill development. If we use the latest technology to learn how one can make these courses effective, we can win the game. It comes in handy with ease of access, self-reliant features, and an improved user interface. HR can use it to transform how HR functions work compared to how they worked in the past.
Improved employee engagement: Nowadays, HRMS offers a chat-based system or self-service portals. It makes an employee self-reliant, and they can engage more. They will be able to share knowledge books with others and help them resolve their doubts. Besides, one doesn’t have to reach out to HR to approve a leave request.
IBM has launched its digital learning platform to offer convenient learning solutions to its employees. It’s a thoughtful offering as one needs to stay relevant to be in the game, and what better can be done except using technological tools to advance your career.
How does it help HR? If you want to record employees' responses concerning a new physical development within the office premises, you can roll out feedback forms or conduct surveys. You don’t have to call a meeting to do so. For example, if you’ve replaced the existing vending machine, you may want to know if employees can welcome this change. You can do so through a survey.
To conclude
The HR digital revolution has already begun. Now, organizations are investing in technology that helps them find effective and productive ways of doing business. It includes round-the-clock access, speed, and agility. Even if it’s about switching to efficient HR software, it makes sense.
Besides being a slow year for business, 2020 was the year of experimenting too. Many organizations discovered digital ways to run their business operations remotely. HR digital transformation is more than using the latest HR and payroll management software.
One needs to find
ways to make processes efficient and reduce the number of redundant tasks.
Automating is the key. You can allocate resources to better use and look for
digital HR solutions that benefit employers and employees. It is how you stay
relevant in business.
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